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Payment Terms and Refunds
All website design and programming work requires a
down payment of 25% prior to any work being performed. Big
Steps Marketing will work with our clients to ensure that
they are satisfied with the end result before the project is
marked as completed. Once project is marked completed,
remainder balance is due in full. There are no refunds for
website design or programming work.
Payment for leads is due up-front. Big
Steps Marketing will deliver leads in real-time as soon as
payment is received. Client has 7 days to return any
fraudulent leads for an exchange. Client must provide
proof that the lead is fraudulent.
If you have any questions about our terms, refund
policy, the practices of this site, or your dealings with
this website, you can contact us:
info@BigStepsMarketing.com
2033 Monthaven Drive
Wake Forest, NC 27587
516-790-3751
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